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PRIVACY POLICY

Privacy Policy for

Probins Kitchen Wrapping

 

Last Updated: 20 January 2026

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1. Introduction

I am Peter the owner of Probins Kitchen Wrapping. I am a sole trader committed to protecting the privacy and security of my customers' personal information. This policy explains how I collect and use your data in accordance with the UK GDPR and the Data Use and Access Act 2025.

 

2. The Data I Collect

To provide kitchen wrapping services, I collect and process the following:

  • Contact Details: Name, email address, and phone number.

  • Service Address: Your address for site visits and installations.

  • Instant Quote Data: Information provided through my online calculator (uCalc) to generate your estimate.

  • Project Media: Photos/videos of your kitchen (taken before, during, and after the wrap).

  • Communication: Enquiries via Wix forms, WhatsApp, SMS, or social media.

 

3. How I Use Your Information

  • Quoting & Booking: To provide estimates and schedule your installation.

  • Automated Messaging: To send your quote via SMS using ClickSend and Zapier.

  • Marketing: To showcase my work on my website or social media. I ensure no personal items like family photos or mail are visible in these shots.

 

4. Cookies and Tracking

My website uses cookies to improve your experience and make my quote tool work properly.

  • Strictly Necessary Cookies: These are essential for the website to function, such as the security features on Wix and the logic behind the uCalc quote tool. These do not require your consent.

  • Analytics Cookies: I use these to understand how visitors interact with my site (e.g., which pages are popular). You can choose to decline these via the settings in your browser or the banner on my site.

  • Managing Cookies: You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable cookies, please note that some parts of this website (like the quote tool) may not function properly.

 

5. Legal Basis for Processing

  • Contract: Necessary to provide the service you requested.

  • Legitimate Interests: For internal administration and business security.

  • Consent: For using photos for marketing or sending automated quote SMS.

 

6. Sharing Your Data

I do not sell your data. I use professional third-party tools to run my business:

  • Website & Forms: Wix and uCalc.

  • Automations: Zapier and ClickSend (for SMS delivery).

  • Professional Services: My bank and accountant.

 

7. Data Retention & Security

I store your data on secure, password-protected devices. Financial records are kept for 6 years. Project photos may be kept in my portfolio unless you request their removal.

 

8. Your Rights & Complaints

Under UK law, you have the right to access, correct, or delete your data. If you have a concern, please contact me at info@probinskitchenwrapping.co.uk. I will acknowledge your complaint within 30 days. You also have the right to lodge a complaint with the ICO.

 

9. Regulatory Information

I am registered with the Information Commissioner’s Office (ICO).

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